FAQ


GENERAL QUESTIONS

What is Chanel-hourly.us ?
Company manages investment pool where it collects investments,new technologies, invention, and crypto trading.
We are backed by the knowledge and network of a professional team of experts since 3 years ago. We raise funds and invest in a diverse range of strategies, which consistently beat the expectations
Who manages the investment portfolio?
The investment portfolio is managed by our specialists with strong team in new technologies , invention and crypto trading.
How do I open my Chanel-hourly.us account?
It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".
Can I have several open accounts in the system?
Each investor can register only one account, where he/she can create an unlimited number of deposits. Multi-accounting is not allowed. We will freeze any funds in such accounts and block access to them.
Can I join without a sponsor ?
YES. You may join us directly using the « Join » link found on the « Home Page » or on the « Top Menu Bar ». The default sponsor is site Admin.
How can I change my e-mail address or password?
Log into your Chanel-hourly.us account and click on the "Account Information". You can change your e-mail address and password there.
What if I can't log into my account because I forgot my password?
Click forgot passwoord link, type your username or e-mail and you'll receive your account information.
How can I check my account balance?
You can access your account information 24 hours, seven days a week via the Internet all the word .
I can't log in into my account. What could cause this problem?
Sometimes problems of this kind are caused by errors of your web browser. There is no reason to worry, you just need to wait a few minutes and then try to log in again. Also you need to clean the cache of your web browser. If the problem persists, please contact our online assistant on the website, or send message to our customer support at ticket support
How secure is your website and my account data?
We have a wide range of security measures to protect your account. Our website is protected against DDoS attacks, Our website is located on a dedicated server.

QUESTIONS ABOUT TO INVESTING PROCESS

How can I invest with Chanel-hourly.us ?
To make a investment you must first become a member of Chanel-hourly.us . Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
Which e-currencies do you accept?
For your convenience, we accept:
-Bitcoin
-PerfectMoney
-Payeer
-AdvCash
What is the minimum/maximum amount that I can invest?
The minimum amount of investment is only $10. The maximum amount is 10.000$
What is the minimum/maximum amount that I can cash out?
There are no maximum limits on cash-outs, minimal amount is $1. You can cash out any amount from balance in your account.
How long does it take for my deposit to be added to my account?
Your account will be updated as fast, as you deposit. For Bitcoin or deposits you should send actual amount to shown Bitcoin wallet.
Can I invest several deposits at once?
Yes, you can have an unlimited number of deposits, but each of them will be processed separately.
What can I do if you don’t received the money on your wallet?
You should immediately contact our customer support at ticket support.
How do you calculate the interest on my deposit?
Your earnings is depending from your investment plan and can be in "Daily basis" or "at the end of investment term". If you choose Daily plans “. For "After Plans" which includes both your principal amount and profits, To calculate your earnings please use our Profit Calculator.
What BTC rate at Chanel-hourly.us system?
The fixed rate 1 BTC = $ 1000 is needed for statistics purposes in your personal profile. Please note that investment plans work with a fixed Bitcoin amount, which you invest when opening the deposit. For example, if you invest 1 BTC you will earn the amount of interest selected on 1 BTC, regardless of the current exchange rate of Bitcoin.
Can I make an additional deposit to Chanel-hourly.us account once it has been opened?
Yes, you can but all transactions are handled separately.
After I make a withdrawal request, when will the funds be available on my ecurrency account?
Funds are usually available between 1 to 72 hours.

QUESTIONS ABOUT REFERRAL PROGRAM

Do you have an affiliate program?
The affiliate program uses multilevel referral commission which will pay 7% from each deposit of level 1 referrals, 3% from each deposit made by your level 2 referrals (people referred by your direct invitees) and 1% of each deposit made by your level 3 referrals (i. e. people referred by your level 2 invitees).
What are the benefits of the referral program? How can I participate?
Our referral program will earn you additional income, by bringing new investors into the Chanel-hourly.us system. You need to make sure that the investors you refer use your referral link, which you can find in the Your Referrals section of your account.
How will I receive my referral commission?
The referral commission is accrued to your account balance instantly. The referral bonus can only be withdrawn to the e-currency which your referral used to make their deposit, for example, if your referral used Payeer to open deposit, then you may only withdraw your referral bonus to Payeer.
I want to bring new investors into the Chanel-hourly.us, but I have not opened a deposit yet. Can I still participate in the referral program?
Yes, you can. You don’t need an active deposit to participate in the referral program.
My question is not answered here. What should I do?
Please use the « Support » page to send us your question. One of our support staff will answer within 24 hours.